Technical Help
Most of the forms or documents available for download on this website are created
by Microsoft Office or Adobe Acrobat. To be able to read or print these documents,
you need to have their respective programs installed on your computer. Both Microsoft
and Adobe have made reader programs available free for public to access documents
created using their platforms. We neither endorse nor support your use of these programs.
The following links are merely provided for your convenience.
Download links
Browser support
This Website is tested to support both Internet Explorer 6 & 7 and
Mozilla Firefox web browser. While other browsers may work as well, we have
not had any opportunity to test and confirm they work without any problems with
this site.
This Website requires Javascript and is designed to work with a minimum of screen
resolution of 1024 x 768.
Website availability
A period of two hours is set aside each day for maintenance of this website. During
maintenance, centain functions may not be available or system may not behave normally.
Usually the public viewing portion of this website is not affected. However, if
you are login to the Staff or Agent portion, we recommend you Sign out and return
after the maintenance is done.
Maintenance hours
Daily 12:30am - 2:30am PT
Subject to change without advance notice.